Web Communication And Network Traffic
August 29th, 2007
In our experience with hundreds of web conferencing customers over the past several years, network traffic has been a common source of discussion during deployment efforts. As we are crafting deployment architectures with customers and their IT professionals, many leap to the hardware and software requirements for Acrobat Connect. While these are important aspects of the deployment architecture, we end up talking more about the customer’s network capacity and associated web communication traffic. As the article highlights below, the emergence of web communication technology in the enterprise is resulting in significant increases in network traffic.
For most organizations, the network bottleneck tends to be the wide-area network capacity. The ability to maintain appropriate levels of network capacity for business operations (email, website traffic, VPN, etc…), while also making extensive use of web communication technology, has the potential to cause capacity limitations. However, as we’ve been working with customers, it’s become clear that QuickConnect’s on-demand platform removes this constraint by hosting and managing Acrobat Connect’s servers outside the firewall. While internal employee collaboration still requires some WAN-based traffic, external users (such as regional offices, home offices, partners, customers, and contractors) connect directly to the QuickConnect platform without ever consuming the customer’s network. This allows the organization to scale its adoption of web communication technology, without the potential costs associated with increasing external network capacity.
More information on network utilization and Acrobat Connect sizing will be available shortly in a whitepaper that ConnectSolutions has written for Adobe Systems. We’ll be sure to post it here, so check back.
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