Did You Know: Instant Tracking and Email Alerts of Presentation Views
September 10th, 2007
File this feature under incredibly useful but virtually unknown. Acrobat Connect (and Macromedia Breeze, and Presedia before that) has a great feature for tracking presentation views by individuals. If you are a sales rep, and want to be alerted when a customer has viewed a customized proposal presentation you provided, or a support rep who wants to be alerted when an individual has reviewed a technical presentation, then Acrobat Connect’s "Email Link" feature is a great tool for instant notification of presentation views. Here’s how to use it:
- Log in to Acrobat Connect and go to your Content Library
- Select a piece of content, and view its "details"
- There is a navigation option called "E-mail Link"
- Enter in the email address you would like to send the presentation to, along with any custom email contents you’d like to include.
- Send away!
What Happens Next?
Acrobat Connect sends the email to the individual. The email includes a custom link that, when clicked, takes the user to the presentation (or content) for viewing. That custom link ALSO tells Acrobat Connect to send you an email alerting you to the fact that this person has just viewed your presentation. You can then follow-up with the individual immediately or later, knowing that they have viewed the content and may be interested in your products/services/content.
One comment on “Did You Know: Instant Tracking and Email Alerts of Presentation Views”
01
Thanks for sharing this. I like the “did you know” series, as we are still learning the features despite owning the product for over a year.
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